Privacy Policy

Last Updated: February 23, 2026

At Misoomae, we value the trust you place in us and work hard to protect your personal information. This Privacy Policy describes how we gather, use, safeguard, and share your personal data when you visit our website or complete a purchase.

Information We Collect

We collect only the information needed to deliver a safe, simple, and efficient shopping experience for your pet products.

Information You Provide:

  • Account & Order Information: When you create an account or place an order, we collect your name, email, shipping and billing address, and phone number.
  • Payment Details: All payments are processed through secure third-party gateways. We do not store full credit or debit card information on our servers.
  • Support Interactions: Any information you share when contacting our customer support team.

Automatically Collected Information: We automatically collect information such as your IP address, device type, browser type, and browsing behavior through cookies and similar technologies to improve website performance.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment handling, shipping, and delivery updates.
  • Improve your shopping experience and refine our product offerings.
  • Send you order notifications and, if you agree, marketing messages.
  • Protect against fraud and maintain a secure shopping environment.

Data Protection & Security

  • Encryption: We use industry-standard SSL encryption to protect sensitive personal and payment data.
  • Restricted Access: Personal information is accessible only to authorized staff and is kept strictly confidential.
  • No Card Storage: We do not retain full credit or debit card details after your transaction is completed.

Third-Party Disclosure

We do not sell, rent, or lease your personal information to unrelated third parties. We may share your data only with trusted partners who help us operate our website and serve you better.

Advertising partners that may use cookies or similar technologies include:

Cookies Policy

We use cookies to:

  • Keep your shopping cart active during your visit.
  • Analyze website traffic and performance through Shopify analytics.
  • Deliver personalized advertisements through our marketing partners.

You may adjust your cookie preferences in your browser settings. For more information about Shopify cookies, visit: https://www.shopify.com/legal/cookies.

Children’s Privacy (COPPA Compliance)

Our website is intended for adult use only and is not designed to target children.

  • We do not knowingly collect personal information from anyone under the age of 13.
  • If we learn that we have collected data from a child under 13 without parental consent, we will delete it immediately.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may browse our site anonymously.
  • A link to this policy is clearly displayed on our homepage.
  • Users may update their information by logging into their account or contacting us.
  • We respect “Do Not Track” (DNT) requests.

GDPR Compliance (For European Economic Area Residents)

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict use of your personal data.

To exercise these rights, please contact us at support@misoomae.com.

CCPA/CPRA Compliance (For California Residents)

Under the CCPA/CPRA, California residents have the right to:

  • Request details about the personal information we collect.
  • Request deletion of their personal information.
  • Opt out of the sharing of personal information with advertising partners such as AppLovin.

To submit a request, please email us at support@misoomae.com.

Data Breach Protocol

In the event of a data breach, we will:

  • Notify affected users by email within 7 business days.
  • Post a notice on our website within 7 business days.

CAN-SPAM Act Compliance

We use your email address to process orders and provide important updates.

If you subscribe to our newsletter:

  • We will not use misleading subject lines.
  • Every email will include a clear “Unsubscribe” link.
  • We will honor opt-out requests quickly.

12. Contact Us

For any questions regarding this Privacy Policy, please contact our legal and support team:

  • Store Name: Misoomae
  • Company Name: A&C Decorations LLC
  • Office Address: 865 Tranquility Circle, Unit 7, Livermore, CA 94551, United States
  • Email: support@misoomae.com
  • Phone: +1 (606) 503-0955